Test the system, and let me know if issue persists or not. Install our graphics driver first using the steps that are on this YouTube video Under Display Adapters category double click on NVIDIA GeForce GTX 1060 -> Driver tab -> Uninstall -> Select the check box Delete the driver software for this device -> OK, and then restart the computer.ĭownload our graphics driver from this link Please uninstall also nVidia graphics driver. On the keyboard press WinLogo key + r, then type in devmgmt.msc, double click on Display Adapters -> Intel HD Graphics 630 -> Driver tab -> Uninstall -> Select the check box Delete the driver software for this device -> OK, but do not restart the computer yet. I would like you to uninstall our graphics driver first. Since your computer comes with two video cards the graphics drivers need to be installed in a specific order. There is newer version of the graphics driver that was recently posted on our website, and I would like you to try installing that one.

Thanks for the information you sent to me. To attach a file, you must click 'Use Advanced Editor' on the upper right hand corner of the response box, then the 'attach' option will appear on the bottom right hand corner of the response box. What is the behavior of the computer when you connect the second monitor? This link will show you how to generate it Please also attach the Intel Graphics Driver Report.

txt file the Intel® System Support Utility will generate

In order to help you better I would like to gather more information about the configuration you have in the computer. Let me apologize for any inconvenience this issue may be causing to you. I understand that after installing latest graphics driver the second monitor is not being detected.

Intel r hd graphic 630